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Help Center
Blog
Community
Support & Contact
Back to Platform

Account and Profile

11

What is the Workeet Central
Glossary of Terms
Creating an Account
Logging into Your Account
Edit Freelancer Profile
Editing Your Account
Switching Between Profiles
Issues with Your Account
Delete Account
Blog and Community
Tips for Creating a Good Profile

Control Panel

3

Platform Menus
Freelancer/Agency Dashboard
Client Dashboard

Plans and Subscriptions

5

Understanding the Subscription plans
What are Connections?
Buying a Plan
Canceling a Plan
Understand the PRO Plans

Payments and Withdrawals

13

Payment and Withdrawal Methods
Fees and Transfer Deadlines
How to Deposit into the Wallet?
How to Pay for Orders (for Clients)
Paying Comboos by Checkpoints (for Clients)
Receiving Comboos by Checkpoints (for Freelancers)
How to Receive Payments (for Freelancers)
Hourly Payment (coming soon)
Withdrawal Request (for Freelancers)
How to Download the Invoice in PDF?
Invoice
Payment Refund
Payment Issues

Projects as Freelancer

8

Job Categories
Searching for Jobs
Sending Proposals
Updating Proposals
Accept or Decline a Request
Interview with the Client
Making Changes to the Job
Submitting the Work to the Client

Projects as Client

12

Job Categories
Posting a Job
Choosing a Freelancer
Interviewing a Freelancer
Accepting a Proposal
Receiving and Approving the Freelancer’s Work
Requesting Changes to the Work
My Jobs and Orders Dashboard
Edit or Close a Job
Reopen a Job
Issues with the Post
Fees and Costs

Comboos

11

How to create a Comboo
Editing a Comboo
Accepting a Comboo Order
Refusing a Comboo Order
Sending the Work to the Client
Buying a Comboo (for Clients)
Receiving the Combo (for Clients)
Requesting Changes in the Comboo (for Clients)
Taxes and Fees
Promoting a Comboo (Advertising on the Platform)
How to delete a Comboo

PRO Badges and Promotion

4

Ranking Badges
Verification Badge
PRO Badge on Profile (for Freelancers)
Understand the PRO Plans

Live Chat

4

What is Live Chat
How to Use the Chat
Prohibitions in the Chat
Send Proposal or Update (for Freelancers)

Security and Trust

4

Change Account Password
Two-Factor Authentication
Identity Verification
Data and Privacy

Regulations and Guidelines

7

Integrity and Authenticity
Intellectual Property
Illegal and Prohibited Services
UGC Video Service Guidelines
Minor Policy
Live Chat Rules
Community and Forum Rules

Specific Issues

1

Solutions for Specific Issues

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