Possible Issues with Posting Jobs by Clients and Solutions
Posting jobs on the Workeet platform is simple and intuitive, but in some cases, situations may arise that need to be resolved. Below are the most common issues and how to solve them:
1. Issue: I can’t complete the job posting
- Common Cause: Some required fields may not have been filled in correctly, such as title, category, subcategory, or description.
- Solution: Review all required fields and make sure they are filled out. If you still encounter difficulties, try refreshing the page or checking your internet connection.
2. Issue: My job does not appear in the list of active jobs
- Common Cause: The job may not have been published correctly or may be saved as a draft.
- Solution: Go to the control panel, navigate to “My Jobs” and check if the job is listed under “Active Jobs”. If it’s not, check the “Closed Jobs” tab or try reposting the job.
3. Issue: I made a mistake in the job information (like budget or description)
- Common Cause: The client noticed a mistake after posting the job.
- Solution: In the control panel, go to “My Jobs”, locate the job, and click the “Edit” button. Modify the necessary information and save the changes.
4. Issue: I can’t attach files to the job
- Common Cause: The file format or size may not be supported.
- Solution: Make sure the file is in one of the accepted formats (png, jpg, jpeg, gif, pdf, doc, docx, txt, csv, xls, ppt, zip) and that the file size is within the allowed limit.
5. Issue: I received few or no proposals for the job posted
- Common Cause: The job may have incomplete information, a very low budget, or may be too specific.
- Solution:
- Ensure the job description is detailed and clear.
- Assess if the budget offered is appropriate for the market.
- Consider promoting your job to give it more visibility and attract qualified freelancers.
6. Issue: My job was rejected or removed by the platform
- Common Cause: The job may have violated Workeet’s policies, such as posting inappropriate content or lack of clarity in the information.
- Solution:
- Review the platform’s Terms and Conditions.
- Adjust the job content to comply with the platform’s rules and repost it.
- Contact support to clarify the reason for the removal.
7. Issue: I can’t access the “My Jobs” section
- Common Cause: Technical or authentication issues with the account.
- Solution:
- Make sure you’re logged into your account.
- Refresh the page or try accessing it from another device/browser.
- If the issue persists, contact Workeet’s technical support.
8. Issue: I can’t reopen a job that has already been closed
- Common Cause: The job may not be eligible for reopening or may have been closed for a long time.
- Solution: Go to the “Closed Jobs” tab in the control panel and click the “Reopen Job” button. If the option is not available, contact support to check the job’s status.
Workeet is always available to help with any difficulties. If the problem is not listed above or hasn’t been resolved, contact support via email at support@workeet.com