Workeet Live Chat Usage Rules
To ensure a safe, transparent, and fair experience for all users, it is important to follow some rules when using the Live Chat on the Workeet platform. Below, we list what is strictly prohibited during conversations between clients and freelancers:
1. Sharing Contact Information
- Sharing any type of personal contact is strictly prohibited (such as emails, phone numbers, social media accounts, or any other form of direct contact) between client and freelancer.
- All communication must be exclusively within the Workeet platform, using the chat to ensure that the conversation is monitored and maintained in a safe environment.
- The goal of this rule is to prevent transactions and communication from occurring outside the platform, which could harm the security and control of transactions.
2. Using the Chat to Finalize Transactions Outside the Platform
- Negotiating or finalizing agreements outside the Workeet platform is not allowed, whether through email, phone, or other personal communication methods.
- If a freelancer or client attempts to conduct negotiations outside the chat, it will be considered a violation of the platform’s rules, which may lead to account suspension or even banning.
3. Abusive or Offensive Behavior
- Using abusive, offensive, or discriminatory language during chat interactions is prohibited.
- Any behavior involving harassment, threats, or any other form of verbal aggression will be severely punished.
4. Sending Spam or Unsolicited Messages
- Sending unsolicited or repetitive messages (spam) to other users is prohibited.
- Using the chat to promote products or services unrelated to the contracted service, or for advertising without the other user’s consent, will be considered a violation.
5. Sharing Illegal or Harmful Content
- Sharing content that violates laws, is pornographic, discriminatory, or harmful is prohibited.
- This includes sending links to external websites, files with viruses, or any content that could compromise the platform’s or users’ security.
6. Manipulating Feedback or Reviews
- Manipulating feedback or reviews fraudulently is prohibited. This includes asking clients to leave fake reviews or pressuring other users to change their opinions.
7. Requesting Free Work or Donations
- Requesting free work or donations from any user is prohibited. Freelancers should not demand clients provide extra work without compensation, and clients should not ask for free services.
8. Sending False or Misleading Proposals or Quotes
- Sending false or misleading proposals or quotes is prohibited. Freelancers must always be honest and transparent about the services offered, and clients must provide clear information about their expectations and needs.
9. Sharing Account Information
- Sharing login or account credentials (such as passwords) in the chat is prohibited, whether for personal or professional purposes. The security of each user’s account is their responsibility.
10. Using Automation or Bots
- Using bots or automated tools to send messages or interact with other users on the platform is prohibited. The chat is meant for genuine interactions between freelancers and clients, and using automation to manipulate the system is strictly prohibited.
Consequences of Rule Violations
- Violating any of the above rules may result in a temporary or permanent account suspension for the offending user.
- Depending on the severity of the violation, the user may be banned from the platform without prior notice.
Conclusion
To ensure that all users of Workeet have a safe and professional experience, it is essential to follow the communication rules within the platform. Remember, the Workeet platform provides all the tools necessary to ensure that your communication with clients or freelancers is efficient without the need to exchange information outside the platform.