Changes
Modifications requested by the client after the initial delivery of a project, aimed at adjustments or improvements to the final work.
User Ratings
A feedback system where freelancers and companies rate their experiences after project completion, helping to build reputation and credibility on the platform.
Workeet Wallet
Integrated tool for managing payments, allowing freelancers to receive their earnings and companies to conduct transactions securely.
Job Categories
Specific areas of expertise available on the platform, such as Design, Technology, Marketing, Law, and more, organizing projects and professionals by specialty.
Live Chat
Real-time communication tool for freelancers and companies to exchange information quickly about projects and negotiations.
Combos
Packages of additional services offered by freelancers/agencies to add value to projects. There are three options:
- Basic: The simplest solution, ideal for basic projects.
- Standard: An intermediate option with more resources and additional services.
- Premium: The most complete package, including all benefits and options for those seeking the best available service.
Workeet Community
A space where users interact, participate in forums, and share experiences, promoting networking and collaboration between freelancers and companies.
Connections
Interactions between freelancers and clients, including project applications, exchanged messages, or collaborations initiated through the platform.
Feedback & Ratings
Comments and scores provided by clients and freelancers after project completion, reflecting the quality of work and collaboration.
Freelancer/Agency
Independent professional or group of professionals (agency) offering services through the Workeet platform. They can create profiles, list skills, and apply for projects, serving as individuals or as an organized team.
Skills
Competencies listed by freelancers in their profiles, indicating their areas of expertise and the services they can offer.
AI (Workeet’s Artificial Intelligence)
Technology integrated into the platform that helps connect freelancers and companies, suggesting ideal matches based on skills, experiences, and project needs.
LGPD (General Data Protection Law)
Brazilian legislation regulating the processing of personal data, ensuring the privacy and protection of user information on the platform.
Notifications
Alerts sent by the platform to inform users about important updates, such as new projects, messages, application statuses, or promotions.
Budget
Estimated or agreed-upon value for the completion of a project, defined by the client or negotiated between the parties involved.
Payment by Checkpoint
System that allows dividing project payments into stages, ensuring funds are released as each phase of the work is completed.
Dashboard
Personalized area of the platform where users manage their activities, such as applications, ongoing projects, messages, and transactions.
Order
Formal request for a service or project made by a client to a freelancer or agency on the platform.
Frequently Asked Questions (FAQ)
Section dedicated to answering the most common questions about the platform’s operation, assisting new users and resolving issues quickly.
Subscription Plan (Starter, Pro, and Elite)
Subscription models offered on the platform.
- Starter: Basic plan for beginners, with limited access to features.
- Pro: Intermediate plan with more connections and exclusive tools.
- Elite: Advanced plan, ideal for professionals looking to maximize their visibility and opportunities.
Platform
Online environment provided by Workeet that connects freelancers and companies, facilitating service hiring and project management.
Privacy Policy
Document describing how Workeet collects, uses, stores, and protects users’ personal data, ensuring transparency and compliance with the LGPD.
Portfolio
Collection of previous works presented by freelancers or agencies in their profiles, showcasing their skills and experiences.
Post Jobs
Functionality for companies or clients to publish projects on the platform, specifying requirements, deadlines, and budgets.
Delivery Deadline
Agreed-upon time for the completion and delivery of a requested project or service.
Proposals
Offers submitted by freelancers or agencies in response to posted projects, detailing prices, deadlines, and scope of work.
Promote Profile
Feature that allows freelancers/agencies to highlight their profiles on the platform, increasing visibility and chances of being hired.
After purchasing the promotion, a PRO Badge will appear next to the Profile photo and Combos created by the Freelancer. The Badge will also appear in filters in searches for Profiles or Combos, highlighting the profile.
Receive by Checkpoint
Payment method for freelancers that allows receiving funds as each project phase is completed and approved by the client.
Withdrawal
Option for freelancers to transfer accumulated funds from the Workeet Wallet to their bank accounts.
Verification Badge
Icon assigned to authenticated profiles that have undergone the identity verification process, ensuring greater security and reliability.
PRO Badge
Exclusive badge for freelancers/agencies that have purchased “Promote Profile,” indicating high qualification and greater visibility on the platform, ensuring a PRO Badge next to the Profile photo and Combos created by the Freelancer. The Badge will also appear in filters in searches for Profiles or Combos, highlighting the profile.
Transaction Security
Guarantee offered by Workeet to protect payments and prevent fraud, ensuring the integrity of negotiations between freelancers and companies.
Subcategory
More specific divisions within job categories, allowing detailed classification of services offered and facilitating client searches.
Talents
Term used to refer to freelancers and agencies registered on the platform, highlighting their skills and competencies.
Terms and Conditions
Rules and policies governing the use of the platform, ensuring transparency, security, and compliance for all users.
Support Tickets
Formal assistance requests sent by users to the Workeet team to resolve issues or clarify doubts related to the platform.